Request Refund

48 hours Money Back Guarantee Request Form

48 hours Money Back Guarantee applies if ...

you have purchased a subscription for the first time,
the subscription was purchased within the last 48 hours,
you are not satisfied with the result quality and have no use for cut out images generated by remove.bg
you have processed a total of less than 50 images in any resolution, and
your account, you personally and your company have not made use of the 48 hours Money Back Guarantee before.

To place a refund request, you would have to fill out this form.

We will then review your request within 10 days and contact you via email.

Please describe the quality problems that you have observed in the images in 2-3 sentences or more.

Only purchases within the last 48 hours are eligible for refund.

Important Notice:

By submitting this form, you confirm that all information provided is accurate and complete. False information may result in rejection of your refund request and potential account suspension.

What happens next?

1
We will review your refund request within 10 business days
2
You will receive an email confirmation about the status of your request
3
If approved, the refund will be processed to your original payment method within 5-10 business days